We always try to give you the best service we can deliver. If there should be a disagreement or upset we first try to discuss it with good manners which we also expect from our customers.
ASA No Refund Situations
Coaching: For the delivered hourly or monthly coaching we don’t offer a refund. This means if you have received let’s say 5 hours of coaching, these hours cannot be refunded. Should you be on a monthly plan, see below monthly programs. Special coaching intensives or sales are non-refundable.
Website Services: If the website has been delivered in agreement with the customer, the labor or any used material is non-refundable. There are no refunds for any unfinished website(s) or shop(s).
Social Media Services: Installing services for social media accounts within the determined time frame are non-refundable. Example: We have opened your social media accounts and worked on it to get a follower ship. This labor is non-refundable.
Courses: Everyone enrolled in a course can cancel the course within 5 days, beginning with the day of enrollment, and you will get a refund minus a 20 percent fee for administrative work. Your access to the course will be cancelled and any other course enrollment will not be possible anymore. After 14 days the course is non-refundable.
Monthly Programs: If you decide to cancel a monthly program, you can cancel it but any remaining portion of monthly dues will be non-refundable. Upon cancellation, you will not be billed for the following month, but you will continue to receive all materials delivered for the month of cancellation. Cancellations apply to the next billing period.
Refund Guidelines & Rules
- To complete your refund, we require a receipt or proof of the purchase which can be emailed.
- If you like to receive a refund but you are in the possession of copy righted ArtistsSellingArt material, you warrant that all these materials will be deleted and not used otherwise under a different name. This includes documents, images, media, pdfs and any material in written or audio format. It is difficult to prove that material in electronic form will not be used under a different name.
- If your refund is approved it will be processed, and the amount shall be transferred to you via Paypal with 5 business days. If any refund should not be received within this time frame you can send us an email via our Contact Form.
- A refund is only possible on regular priced services and products. Sale items are excluded.